TeleParent Language Line
Testimonial

“ TeleParent has improved and modified student behavior. ”


Garfield High School
Teacher

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TeleParent Language Line is an over-the-phone interpretation service that allows users to access interpreters speaking over 170 languages in less than 20 seconds! TeleParent Language Line interpreters listen to your limited English speaking (LEP) parents, analyze the message and accurately convey its original meaning to you.

Professionally trained and tested TeleParent Language Line interpreters do not interpret word-for-word, but meaning-for-meaning, allowing you to truly connect with parents concerning their students.

TeleParent Language Line

The service handles any volume of calls in over 170 languages, 24 hours a day, 7 days a week, 365 days per year. The service also includes:

  • Unique Client ID Number
  • Quick-reference guides
  • Rapid toll-free access to our communications center
  • Detailed electronic summary reports (hard-copy reports available)
  • Dedicated account support team

TeleParent Language Line Phone
Imagine that you come face to face with a parent. You speak only English... the parent speaks NO English at all. What do you do?

You and the parent could our new telephone with dual handsets for a clear, three-way interpreter conversation. The one-touch access button provides you direct connection to the highest quality interpreters available. And, with dual handsets, the phone promotes easy conversation flow with your LEP Parents no more pausing midstream in a conversation to exchange one receiver.

The benefits of using the TeleParent Language Line Phone include:

  • Better Hygiene. Both parties have a personal handset, safeguarding against contagions that can be spread through a single handset.
  • Security. Sensitive information can be shared confidentially, without using a speakerphone.
  • Simplicity. Your access number to Language Line Services is already programmed into the phone, making it easier than ever to reach your interpreter. No special user training is needed.
  • Speed. Without having to pass a phone back and forth between you and your customer, efficiency improves-not to mention customer service!

TeleParent services are 100% hosted so there is no need for additional hardware, software, or phone lines.

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